On U.S. Citizen Services Appointments

Here you will read about setting an appointment online, for your visit to the Consulate in Amsterdam. You cannot set up an appointment over the phone. 

In the step-by-step instructions for each service you will find a link to our appointment website. Simply click on that link and choose a date and time for you to come in. For a passport appointment for instance, you go to our passport services pages, and for a notarial to our notarial services page. Making, changing, or canceling an appointment is free of charge.  Each applicant will receive an individual appointment identification number and password, guaranteeing privacy and maximum flexibility in making and cancelling appointments.  Please print and keep this information.  If you no longer need an appointment, or cannot make the time or date you have chosen, please cancel your appointment online in advance, or notify us by email or phone (see below) and we will cancel it for you.  Appointments may be scheduled three months in advance.

From the left menu you can pick the service you require.

Is an separate appointment required for each person?

No. When you enter our online appointment system, the second screen says that each family member should make an individual appointment for the services required.  This is NOT required for a visit to Amsterdam.  The Consulate General’s policy is to allow up to two adult family members and their children per appointment.  Simply select the service you require, and list the names of all adult family members attending the appointment or receiving consular services in the spaces provided for “non-applicants attending appointments” in the relevant screen. This is not necessary when making appointments for notarial services only. There are separate appointment calendars for passport and for notarial services. If you wish a passport service and a notary service you will need an appointment for each. You may of course pick a date on which you can schedule both.

Prepare the required forms before you come in.

After setting up your appointment please don't forget to proceed with the remaining instructions for your service, so you can prepare for your visit. Download, print, complete and bring the required forms for instance, and get the right format photos. These have to be of the 2" x 2" format (5 Cm. x 5 Cm.) to be acceptable for processsing your application.

Appointments are mandatory. Customers with an emergency requiring immediate attention, e.g. when your passport is lost or stolen, may be admitted during our regular working hours. Please see our contact information for details.

For urgent travel when no appointment is available, please call the American Citizen Services Unit during our telephone operating hours (1:30 to 4:30 PM), or email us at USCitizenServicesAMS@state.gov.  Emergency cases (e.g. an imminent need to travel) will still be seen on a walk-in basis from 8:30 AM to 11:30 AM.  After-hours, the duty officer can be reached at telephone number +31 (0)70 310 2209.

For days on which we are closed, please see our American Citizen Services contact information page.

Any questions may be directed to us by email at USCitizenServicesAMS@state.gov or by telephone during telephone operating hours (Tuesday to Friday, 1:30 to 4:30 P.M.) at +31 (0)20 575 5309.