U.S. Citizen Services Appointments

(This is only for U.S. citizen services. If you need an appointment for a visa, click here!)

Welcome to the American Citizen Services Unit’s appointments page!  Our appointment system will allow clients to plan their visit to the Consulate General in advance, ensure shorter wait times, and allow for a more efficient handling of individual cases.  Although there may be days when appointment slots fill quickly due to high demand, such as during school holidays, the Consulate General has a firm commitment to the American community in The Netherlands to make appointments available when needed.

Appointments are mandatory. Customers with an emergency requiring immediate attention, may be admitted during our regular working hours. Please see our contact information for details.

Before setting up your appointment, using the red and blue boxes below, please read the following carefully:

Making, changing, or canceling an appointment is free of charge.  Each applicant will receive an individual appointment identification number and password, guaranteeing privacy and maximum flexibility in making and cancelling appointments.  Please print and keep this information.  If you no longer need an appointment, or cannot make the time or date you have chosen, please cancel your appointment online in advance, or notify us by email or a telephone call (see below) and we will cancel it for you.  Appointments may be scheduled three months in advance.

When you enter our online appointment system, the second screen says that each family member should make an individual appointment for the services required.  This is not required.  The Consulate General’s policy is to allow up to two adult family members and their children per appointment.  Simply select the services you require, and list the names of all adult family members attending the appointment or receiving consular services in the spaces provided for “non-applicants attending appointments” in the relevant screen. This is not necessary when making appointments for notarial services only. There are separate appointment calendars for passport and for notarial services.

After setting up your appointment please don't forget to return to the services page you were on so you can prepare for your visit by downloading and completing the necessary forms and gathering the required documentation.

For urgent travel when no appointment is available, please call the American Citizen Services Unit during our telephone operating hours (1:30 to 4:30 PM), or email us at USCitizenServicesAMS@state.gov.  Emergency cases (e.g. an imminent need to travel) will still be seen on a walk-in basis from 8:30 AM to 11:30 AM.  After-hours, the duty officer can be reached at telephone number +31 (0)70 310 2209.

For days on which we are closed, please see our American Citizen Services contact information page.

Any questions may be directed to us by email at USCitizenServices@state.gov or by telephone during telephone operating hours (1:30 to 4:30 PM) at +31 (0)20 575 5309.

We very much look forward to seeing you!