Contact and Visiting information for American citizens

American Citizen Services

The American Consulate General is the Consular Section of the American Embassy in The Hague.  Only the Consulate General in Amsterdam provides Consular information and services.

American Citizen Services
U.S. Consulate General
Museumplein 19
1071 DJ  Amsterdam
The Netherlands
E-mail: USCitizenServicesAms@state.gov
Fax: (31)(0)20-575 5330 or (31)(0)20-679 0321 (address to American Citizen Services)Tel.: (31)(0)20-575 5309

Both at the counter or over the phone, fax or e-mail, our American Citizen Services staff can only help you with American Citizen Services matters. There is no immigration, visa or ESTA information available through these numbers or this e-mail address. For immigration or visa information, click here.

You can call our American Citizen Service Unit on Tuesday, Wednesday, Thursday or Friday afternoon, between 1:30 and 4:30 p.m.,  the morning hours being reserved for visitors with appointments.  In case of an emergency outside these business hours, i.e. evenings, weekends or holidays, please call the Duty Oficer:
Tel.: (31)(0)70-310 2209 (After Hours Duty Officer)(No immigration, visa or ESTA information)

Visiting the Consulate General in Amsterdam for American Citizen Services

All visits to the Consulate General, except in an emergency must be  by appointment. After making the appointment, please do not forget to complete all application forms and to verify what documents you must bring with you.  For this information, please select the service you require from our American citizen services menu.

Please, click here to set up an appointment online. 

Emergency visiting hours: Mondays through Fridays*, 8:30 AM - 11:30 AM. NOTE: This is for emergencies only. The Consulate must ask you to document your emergency before admitting you to the Consulate. See our emergency services page.

The Consulate is closed on U.S. and Dutch holidays.

*The Consulate General will be closed to the public for all services every last Wednesday of the month.

Please take the time to read our SECURITY NOTICE and Tips for a smooth Consular visit.  Thank you.