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U.S. Citizen Services

Welcome to American Citizen Services

Nearly 40,000 American citizens live and work in The Netherlands.  Many more visit every year.  The Department of State, through its Consulate General in Amsterdam, provides a range of routine and emergency services for Americans who live in The Netherlands or who are just visiting.

The American, or U.S. Citizen Services (ACS) Unit’s assistance includes but is not limited to, Passport services, Notary services, and Consular Reports of Births Abroad. Some passport services are available by mail, other services require a visit to the Consulate General in Amsterdam. Visits require you to set up an appointment.  This way time will be reserved for you and our staff can help you more efficiently. Below you will find how to set up such an appointment. The Consulate General also assists in emergencies, including deaths, arrests and crisis situations.

Our services are available by appointment or by mail

All of our American citizen  services requiring your presence at the Consulate, are available by appointment only. Appointment slots will be scheduled daily from 8:30 AM until 11:30 AM.  For details on how to make an appointment, please click here. You will find a link to the appointment website in each service's step-by-step instruction.

Note however, that we also provide services by mail. Check out our passport services by mail pages.

In case of an emergency requiring immediate attention, please see our contact information.

General information on American citizen services

The information on this website is designed to help you understand the services we can offer and to provide some useful information which may help you during your stay, be it long or short, in The Netherlands.

We urge you to register with us if you will be traveling or living in The Netherlands so we can better serve you, especially in the case of an emergency or disaster.

Many of our services require 2" x 2" photos. You must bring these photos to your appointment or enclose them with your mail-in application. Here's how to get them. No other photo format is acceptable, they have to be 2" x 2" (5 Cm. x 5 Cm.).

The ACS Unit will not be able to answer questions about visas.

Use the links on the left for more information about our services.

Please also see our Frequently Asked Questions for information

Contact Information

Notice From the Office of Civil Rights

  • U.S. citizens are encouraged to take notice of the so called No FEAR Act. The Act deals with the rights and protections available under Federal antidiscrimination and whistleblower protection laws. Please click on this link for more information.