U.S. Citizen Services
Welcome to American Citizen Services
The American, or U.S. Citizen Services (ACS) Unit’s assistance includes but is not limited to, Passport services, Notary services, and Consular Reports of Births Abroad. The Consulate General also assists in emergencies, including deaths, arrests and crisis situations.
- Emergency services (death, arrest or hospitalization of a U.S. citizen)
- Passport services
- Lost/stolen/damaged passport services
- Reporting the birth of your U.S. citizen child
- Registering your stay in the Netherlands
- Other services
- Contact information
- Helpful information
The ACS Unit will not be able to answer questions about visas for the Netherlands, nor for the United States.
Please also see our Frequently Asked Questions for information.
Visiting the Consulate General
We are open Monday through Friday 8:30 to 11:30. Visits for services are by appointment only. Every instructions page has a link to the appointment website.
Passport pick-up: Monday through Friday 8:30 to 11:30 AM and 2:30 to 3:30 (holidays excepted). No appointment is necessary provided you bring a print out of the e-mail telling you your passport is ready for collection.
Electronic devices cannot be admitted into the building. Read our Access and Security Notice.